How We Rate Casinos
1. Licensing & Regulation
We begin by verifying the operator’s legal standing. A valid license from the Malta Gaming Authority (MGA), United Kingdom Gambling Commission (UKGC), Curaçao eGaming, or the Philippine Amusement and Gaming Corporation (PAGCOR) is essential. We check active license numbers against official registries and flag any expired, suspended, or unclear certification. Casinos targeting players in the Philippines must hold a local PH license or operate under a recognized international body with clear jurisdiction.
2. Game Selection & Software Providers
We test the breadth and quality of the lobby. Slots, live casino tables, and classic table games must come from reputable providers such as NetEnt, Evolution, Pragmatic Play, and Microgaming. A strong library offers hundreds of titles, fair RTP ranges, and frequent new releases. We pay attention to loading times, search filters, and demo mode availability.
3. Bonus Terms & Wagering Requirements
Bonuses are only as good as their conditions. We read the full terms for rollover, game weightings, max cashout, minimum deposit, and time limits. A fair welcome offer typically has a rollover of 30x–40x or lower and no hidden caps. We penalize vague T&Cs, forced bonuses, or impossible playthrough targets.
4. Payment Methods & Withdrawal Speed
We evaluate deposit and withdrawal options for Philippine users. Crypto (BTC, ETH, USDT), e-wallets (GCash, PayMaya, Skrill, Neteller), and bank transfers should be supported. Payout speed matters: instant or same-day e-wallet withdrawals are preferred, while bank transfers under 3 business days are acceptable. We test minimum and maximum limits, fees, and KYC verification time.
5. Customer Support
Reliable help is non-negotiable. We contact support via 24/7 live chat and email, measuring first response time, resolution quality, and availability in English and Filipino. A good support team answers within 1–2 minutes on live chat and resolves issues without scripted runarounds.
6. Mobile Experience
We test the casino on Android and iOS devices. Responsive design should adapt cleanly to small screens without broken menus or overlapping buttons. Dedicated apps, if offered, must be stable and quick to install. We check touch targets, portrait/landscape orientation, and game performance over Wi-Fi and mobile data.
7. Responsible Gaming Tools
Player protection features are part of our scoring. Deposit limits, loss limits, session reminders, self-exclusion, and cooling-off periods must be accessible from the account dashboard. We verify that these tools actually work and that the operator links to problem gambling support such as PAGCOR’s responsible gaming program.
8. Our Rating Scale
Each casino receives a score from 1 to 10, where 10 is outstanding and 1 is unacceptable. The eight criteria above are weighted by importance: licensing and game selection carry the most weight, followed by bonus terms, payments, support, mobile, and responsible gaming tools. We convert our findings into a final decimal score (e.g., 8.4/10) and display it on every casino page.